KB0008199 Fuzzydb search returns no results in extraction or Validation...
KB Articles KB Article # 8199 Topic/Category: Fuzzydb Extraction Issue: Fuzzydb search returns no results after previous successful configuration. There are no results for fuzzydb search at...
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how to test your DB connection using Heidi SQL?
How to Page? Topic #1 : (Articles will be numbered for easier tracking, so check for the next number in sequence before creating the wiki page) Applicable Ephesoft versions: All Ephesoft versions...
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how to collect a database dump?
How to Page? Topic #7768 : how to collect a database dump? Applicable Ephesoft versions: All Ephesoft Instances with MSSQL DB’s Instructions: 1. Open up MSSQL Management studio. 2. Right click on...
View ArticleEphesoft Supported Resolutions
KB Articles KB Article # 8146 Topic/Category: Issue: Ephesoft Supported Resolutions Solution: Ephesoft is best viewed in the following standard screen resolutions: 1) 1366 * 768 2) 1440 * 900 3) 1600...
View ArticleKB0007995 Scanner Config: Pages Cache Clear Count
KB Articles KB Article # 7995 Topic/Category: Configuration Scanner Issue: With certain scanners, there is a maximum onboard scanner memory limitation when scanning continuously. If that limit is...
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Issue With Mirrored QR Codes in Recostar
Known Issue #7573 Topic/Category: Recostar/QR Code Ephesoft version(s) Affected: Ephesoft 3.0 and up Issue: QR Codes will not be read by Recostar when they are able to be read by other utilities? Root...
View ArticleCommon Recostar Barcode Separation/Index Field Extraction Issues
KB Articles KB Article ID: KB0007942 Topic/Category: Barcode Document Separation, Barcode Index Field Extraction Issue: Barcodes won’t extract. Analysis: Barcodes have two different workflows and...
View ArticleFolder Import Error with Adobe Annotation Objects in PDF
KB Articles KB Article KB0007908 Topic/Category: Folder Import, PDF Issue: Certain Adobe PDF’s are causing Folder Import Errors Analysis: Ghostscript and Recostar “PDF to TIF” conversion are...
View ArticleAutomatic FuzzyDB Learning
This feature is the automation of fuzzyDB learning. It does the same functionalityas is done by clicking on the ‘learn DB’ button. It creates lucene indexes at regular intervals thereby eliminating...
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How to OCR a JPEG?
Issue: When using the Mail import feature in Ephesoft there may be times that a client will send a document in JPG/JPEG Format. If the file is in the accepted mail import file extension list, the file...
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